Our Services › UX Audits
UX Audits
Stop losing users to frustrating flows, poor navigation, and inconsistent design. Get expert insights and a clear list of recommendations to improve usability, boost conversions, and reduce customer frustration.
A UX audit is a comprehensive evaluation of your application or website to identify usability issues and unwanted design inconsistencies. It reveals what’s blocking users, what’s confusing them, and how to fix it.
Critical user experience flaws in your key features can prevent users from completing tasks and lead to product abandonment.
Confusing login, checkout, or onboarding flows can prevent users from converting.
Poorly designed interactions can cause features to go unnoticed or unused.
Complicated or unclear interfaces can overwhelm your support channels with basic “How do I…?” questions.
Inconsistent or frustrating experiences in general can drive users to your competitors.
Mismatched fonts, colors, spacing, or component styles, along with confusing labels, instructions, or error messages, can undermine trust in your product.
Issues we uncover
- High-priority errors: Confusing concepts or interactions that prevent users from completing tasks or accessing the information they need.
- Medium-priority errors: Confusing concepts or interactions that significantly hinder users’ ability to complete tasks or find information without assistance or consulting documentation.
- Fit-and-finish and experience-quality issues: Minor problems that may affect users’ trust in your product, even though they can still complete tasks or access the information they need.
How it works
- Discovery – Understand your goals and users.
- Evaluation – Expert review of usability, flows, and accessibility.
- Report – Actionable recommendations prioritized by impact.
- Next Steps – Optionally, we help you implement improvements.
Deliverables
- A detailed UX audit report
- Prioritized list of issues and recommendations
- Action plan for improving usability, accessibility, and consistency
- Optional implementation support
Want the insider scoop?
Join UX Pulse – Our newsletter on everything UX that you want to know.
+1k
Join the community