Our Services › User Research
Discover the power of Fractional UX
Small to medium-sized companies struggle to access top-notch design talent, as these resources are typically drawn to larger corporations. With our Fractional UX service, we bring exceptional designers to your projects, maximizing efficiency and cost-effectiveness.
Your vision, perfected through our proven approach!
We are a team of seasoned professionals with extensive experience working in product organizations at top-tier companies. Clients can trust to operate independently, eliminating the need for constant oversight.
Our methodology is firmly grounded in User-Centered Design principles, yet we tailor our approach to meet each client’s unique requirements.
We bring a unique blend of expertise and innovation mindset to every project, ensuring an exceptional creative partnership.
HOW IT WORKS
Designing your success!
- Start with an introductory meeting to determine the required bandwidth
- Establish a Design System for streamlined design processes if not already in existence
- Initiate project work promptly
- Facilitate weekly check-ins to track progress and address any issues
- Foster continuous collaboration throughout the week
Plans
Let’s pinpoint the ideal level of commitment for you to begin with.
Adjust seamlessly as necessary, scaling up or down at any stage!
25% of bandwidth / week
Rates vary by experience
Ideal for facilitating continuous product updates with light UX involvement.
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Ongoing enhancements
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UX reviews
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Design production
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Design specifications
50% bandwidth / week
Rates vary by experience
Ideal when adding new features or redesigning a sizable portion of your product.
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New feature design
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User journey mapping
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User feedback sessions
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Interactive prototypes
75% bandwidth / week
Rates vary by experience
Ideal when you are revamping the whole product or making significant feature additions.
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New product design
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User journey mapping
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User feedback sessions
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Interactive prototypes
The standard monthly billing is based on a 48-week year, assuming an average of 4 weeks per month. In cases where there are more than 4 weeks in a billing cycle, an additional week will be charged accordingly.
FAQs
Why should I hire a fractional UX designer?
Hiring a fractional UX designer offers three key advantages. Firstly, the process is swift and low-risk since it’s contract-based, allowing you to test the waters without committing extensive time and resources to traditional hiring methods. Secondly, you gain access to top-tier expertise even when a full-time designer isn’t necessary, particularly when seeking senior-level skills. Thirdly, the fractional model means you’re not burdened with the costs of a full-time employee or benefits, providing flexibility to easily engage or disengage compared to full-time hires.
Why wouldn't I just use a design marketplace instead?
Design marketplaces often lure with cheap, bottom-end prices, but this affordability comes at a significant cost. Individuals on these platforms may lack the necessary experience, leading to less reliable outcomes. Moreover, concerns arise when collaborating with designers from different countries, particularly regarding the sharing of sensitive intellectual property (IP)-related information. The potential lack of expertise and reliability on such marketplaces can compromise the quality and security of design projects, making it crucial for businesses to carefully consider the risks associated with these platforms.
How are you different from traditional agencies?
Choosing a fractional senior designer over a traditional agency ensures quicker project turnaround and a personalized approach. The direct collaboration with a seasoned senior designer enhances understanding, leading to more impactful and high-quality design outcomes. This option prioritizes flexibility and personalized expertise, offering a distinct advantage in achieving exceptional design results.
Traditional design agencies may pose challenges such as high costs due to overhead expenses, potentially slower turnaround times, and limited flexibility in adapting to client needs. The larger size of these agencies may lead to less personalized attention, with clients receiving less direct involvement in the design process. Communication challenges and the potential for overlapping projects are also considerations. While traditional agencies offer valuable services, businesses should be mindful of these downsides and assess their specific needs for a more tailored and efficient design experience.
How long does it take to complete a project?
Typically, the majority of requests are efficiently completed within two days or less. However, it’s important to note that more intricate requests and larger projects may require additional time for completion. The fractional designer program is specifically tailored for continuous improvements to a software product or for the seamless handling of a series of small design tasks on an ongoing basis.
For larger projects, the timeline varies depending on the project’s complexity. If you have a singular substantial project, the fractional designer program might not be the most suitable option. In such cases, please share your requirements with us, and we can develop a customized project proposal to address your specific needs and collaborate with you on a project-by-project basis.
How many hours of work do I get in a month?
We firmly believe in offering our clients fair and flexible solutions that prioritize value over rigid hour-based plans. Recognizing the inherent variability in the creative process, we provide three service tiers where designers dedicate 25%, 50%, or 75% of their weekly bandwidth to your projects. Our approach differs from conventional models as there are no fixed workdays; instead, our team commits to delivering until the allocated bandwidth is utilized.
Our focus lies in long-term value, allowing you to assess the return on your investment. We prioritize tangible outcomes over hourly quotas, ensuring client satisfaction remains paramount. With meticulous attention to detail and unwavering commitment to quality, we tailor our services to meet your unique needs. Trust in our dedicated approach to consistently deliver exceptional results that exceed expectations.
Who does the work, and what does ongoing collaboration with them entail?
We operate as a team of seasoned senior-level designers who are capable of functioning independently. Following our initial consultation with the client, we assess the team members available with the suitable bandwidth and expertise for the project. Subsequently, the designated designer collaborates directly with the client or their team to consistently deliver designs. Despite meeting the client just once, ongoing communication for new designs or feedback is facilitated through platforms like Slack or Trello.
It’s worth noting that, to maintain a high standard of quality, we refrain from multitasking or handling multiple projects concurrently. Our commitment lies in dedicating our focus to a single project at a time. Should you wish to pause one project and commence another, we accommodate this request, ensuring that our designer remains focused on a singular task.
How do I pause or cancel your service?
Our cancellation policy is designed to offer convenience and flexibility. While our plans operate on a monthly payment basis, you have the freedom to request a pause or cancellation by the end of the working week.
Following a four-work-week cycle, if you choose to cancel on the third day of the second week in the month, you will only be charged for two weeks. Rest assured, our designers will efficiently wrap up any ongoing work to the best of their ability by the end of that same week. This ensures a seamless and fair process for our clients.
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